Frequently Asked Questions
Everything you need to know about your BEAUEYE experience.
What is the standard shipping time for US orders?
Standard shipping typically takes 3 to 7 business days. We offer expedited shipping options at checkout for those who need their beauty essentials sooner.
Are your beauty products cruelty-free?
Yes, at BEAUEYE, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products suitable for sensitive skin?
Most of our products are formulated with gentle, skin-loving ingredients. However, we always recommend checking the specific ingredient list on the product page or performing a patch test before full application.