Returns & Exchanges
At BEAUEYE (US), we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused products.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the unused products in their original packaging, ensuring the RMA number is clearly marked on the outside of the box.
Ship It Back
Send your package via a trackable shipping service to the address provided by our customer service team to ensure safe delivery.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing